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Manager, Family Engagement

  • Oakland Museum of California
  • 07/30/19
  • Oakland, CA
  • 94607
  • 70462 / Yearly
  • Full-Time

The Manager of Family Engagement is responsible for the strategic development and execution of a wide range of family education and engagement experiences both on- and off-site. The Manager will research, conceptualize, implement, and evaluate a dynamic slate of programs designed to engage family audiences with our core galleries and special exhibition content, and that drive the museum's social impact and financial goals. The manager will collaborate with staff across the Museum to build inclusive and intergenerational family engagement programs and to provide a welcoming and comfortable environment for visitors of all ages.


The following reflects OMCA's definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.
Support the Museum's mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future;
Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement;
Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives;
Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.
Program Research, Implementation, Evaluation
Design, develop, and implement age-appropriate, intergenerational, on- and off-site experiences (paid and free) for families related to exhibition content and cultural celebrations
Design program outlines/outcomes, lesson plans, and partnership curricula that support diverse learning styles and 21st Century museum experiences
Design and develop interdisciplinary, age-appropriate family resources that make connections with OMCA's permanent collection, exhibitions on view, and cultural celebrations
Research, contract, and manage program participants (e.g. artists, historians, scientists, businesses, libraries, schools, community centers, and organizations, etc) for deepening and broadening the museum's civic engagement and participation of diverse communities
Supervise and support the planning, implementation, and evaluation of family access programs including free programs, partnership programs, and programs for families with youth with disabilities
Develop comprehensive business and program plans for an expansion of revenue-generating OMCA Summer Camps. Explore additional opportunities for revenue-generating family programs
Develop and facilitate trainings for museum educators and teaching artists; evaluate their performance through regular observations and meetings
Supervise and collaborate with the Public Programs Developer (Intergenerational) as well as museum educators and teaching artists
Conduct evaluations and assessments of family programs to ensure all programs meet the Center for Audience and Civic Engagement's objectives and goals
Work collaboratively with the Public Engagement, Learning Initiatives, and Exhibition teams, as well as other museum departments as appropriate and necessary to ensure offerings are engaging, accessible, and inclusive visitor experiences
Work closely with in-house evaluation team to design program evaluations in support of institutional goals/outcomes
Working collaboratively with staff from across the organization, oversee the successful implementation of OMCA family programs
Manage, oversee, and develop budget and track annual expenses for OMCA family programs
Manage family program projects and initiatives, including supervising project-based staff and volunteers (such as museum educators and interns), managing project-specific budgets, timelines, recruiting program participants, preparing internal reports, and providing recommendations for program growth
Manage, negotiate, and oversee professional services contracts/consultants as needed
Work with the Development Department to develop proposals and reports for funding, including grants, foundation, and sponsorship materials
Work with the Communications Department to create, gather, and update website content and other marketing materials related to family programs
Maintain departmental administrative files and pertinent content related information for all family programs
Provide family program attendance data for evaluative purposes, grant proposals, reports and funding initiatives, as needed
Attend meetings with museum administration as needed
Teach/facilitate family programs as necessary
Represent the Museum during educational fairs and career days as needed
Engage with local artists, institutions, organizations, and community members to build networks, collaborations, program diversity and audience engagement


Ability to deliver results, facilitate and influence others and problem solve beyond temporary solutions
Bachelor's degree in relevant field of study (Art, History, Science, Education, Museum Education) required
5-7 years of related experience required with increasing responsibility including budget management and supervision of staff/volunteers; demonstrated interest in and enthusiasm for museum education
Experience working with diverse audiences and communities
Knowledge of child development, museum/arts education theory, evaluation methods and experience developing lesson plans, educational materials, and programs preferred
Ability to develop new and relevant teaching curricula and collaborate with others to design and implement innovative teaching materials for diverse audiences in a variety of settings
Excellent interpersonal and public speaking skills and the ability to work enthusiastically and effectively with visitors, museum staff, program participants, and external vendors
Demonstrated experience building organizational partnerships and engaging new audiences through community outreach
Patience and flexibility while working in a dynamic public environment
Demonstrated time management skills with the ability to organize work, set priorities, meet critical deadlines, and work effectively on multiple projects with minimum supervision
Proficient in MS Word, Excel, Power Point, Outlook, InDesign, and Internet Database management skills desirable
English language proficiency in both spoken and written form required
Proficiency in additional languages, particularly Spanish or Mandarin, a plus
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment may include:
Noise, such as groups of people working in enclosed areas. Moderate to loud noise from events
Typical office and event environment
Combination of indoor and outdoor work
Ability to lift up to 25 pounds
The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.

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